We adopt appropriate data collection, storage and processing practices and security measures, as well as physical security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored in your account. Access to your name and email address is restricted to our employees, contractors, business partners, affiliates and resellers who need to know such information in connection with our products and services and are bound by confidentiality obligations.
Whether you use email software like Outlook, Outlook Express or Apple Mail, or read your email online through your browser, it’s important to be cautious. Certain types of email messages and attachments can be risky.
Security softwares can help protect you, and is included with all SIXTUS Internet packages. It has its own Anti-Virus, Two-way Firewall and other applications, and is updated automatically.
If you are using security packages, ensure they are kept up-to-date.
Information that you provide to SIXTUS during your transactions is secure and will not be shared with any outside firms, under any circumstances, without your permission.
SIXTUS takes fraud very seriously. We are working with the appropriate authorities to protect consumers from people who use our name to commit fraud, but it is an ongoing problem for every large service business .
Some of our customers have had calls from fraudulent telemarketing “operators” claiming to be from SIXTUS. For example, the operators may try to sell new rate plans (which are voice and sms) or they may tell you that they’re updating your account and want you to “confirm” details. Their goal is to trick you into releasing personal information like credit card numbers or social insurance numbers, which can then be used for further fraud. Another example is the use of a pre-recorded message promising customers travel rewards or a $100 credit on their next bill and directing customers to a fake site that “looks” like a legitimate site or a 1-800 number to try to trick customers into disclosing their personal information.
Some customers have also received calls from operators, claiming to be from a third party security software company, alerting them to a virus on their computer. These operators say that they need to access your computer remotely to fix the problem. This allows them to copy malware onto your computer. They may also ask for credit card information to charge you fees. Do not let any third party have access to your computer. If you receive such a call, please contact us +23481-2626-9062
As a subscriber, you must pay for all messages originating from or charged to your account. This applies to all business and consumer customers, no matter who push the message.
But you can protect yourself. Start by adopting good telecommunications habits. And if you notice any suspicious activity on your line, contact your long distance provider at once.
Here are some good habits to get into:
Fraud creates an enormous financial burden for all of us:
Contact SIXTUS Customer Service immediately if you notice any unusual activity on your message platform.