Our technical support teams stand ready to assist you with all of your technical questions regarding your Overland Storage products. Whether it is installation and configuration assistance or help resolving a product failure we are here to help. Overland support is located across the globe to provide you with assistance no matter what time zone you are in.
To some people, support is what you get when something goes wrong. At sixtus®, we think of support as the very opposite. It’s partnership — the core of how we engage with our customers, the foundation. In fact, we built our entire business on the idea that strategic partnerships require their own infrastructure to address business-critical needs. Whether that’s through human interaction, application interface, or process integration, our customer support is fine-tuned to meet the needs of our customers.
Our customers put their trust on our capacity to customize our support to their business particulars — and systemize the process for consistent performance. We stand by the promises we make to our customers:
Industry-Leading SLA: Sixtus was the first company in the mobile messaging market to offer enterprises Service Level Agreements (SLAs). And our strict adherence to SLAs and our quality standards (for Availability, Response Time, Investigation Quality, Escalation Procedure, and Resolution Time) are at the heart of our continuing success serving over 500 enterprises and mobile network operators.
Already a customer? Thanks! For more information on our customer support, please call us at +23481 2626 9062.